Change Management In IT Security And Risk Management

Cecilia Nysing

CISO at NCHENG LLP with extensive experience in building brand-new internal cybersecurity practices.

Information technology is essential because it involves storing, retrieving, transmitting and manipulating information or data. Today, most world operations have transferred into digital because of the continued implementation of advanced information technology. Businesses and institutions can thrive accordingly and become more productive as a result of information technology.

However, technology requires a lot of upgrading and advancement to enhance efficiency; hence, change is an important aspect to consider. Change management is an important practice used to ensure various platforms help people enhance organizational changes. Change management required a well-modified change management program. A change management program is a program that is used to ensure that the framework of change has been implemented accordingly.

Change Management In IT Security And Risk Management

Information security refers to the processes or tools that have been deployed or designed to enhance the protection of vital organizational information from inspection, destruction, disruption and modification. Understanding the meaning of information security is vital during change management. On the other hand, risk management is the process of protecting organizational systems from unexpected risks, which at some point, can go to the extent of triggering the entire information security process. Once certain information or data has been lost or stolen, the organization suffers various problems, such as lack of accessibility of the data, lack of availability, loss of integrity and confidentiality and, in most cases, the complete loss of data. Organizations are obligated to guard and protect sensitive information— a process that requires various changes — thus, inspiring the rationale for contemplating change management.

A typical way of enhancing effective change management involves creating security processes and architecture within network software and hardware. Several skilled personnel are required to enhance change management of the hardware and software used. Information security requires a lot of maturities, and therefore, the selected IT personnel need to change the past habits that were compromising the systems and resulting in unexpected risks.

In an information security system, change eradicates the prevalence of various factors, as indicated below:

• Discontinuation of organizational protocols in the event of a disaster.

• Loss of revenue.

• Regulatory non-compliance.

• Loss of reputation due to various incidents relating to theft and misplacement of sensitive information.

To deliver the results outlined above, the change management personnel need to be cautious and should follow five fundamental aspects of change.

First, a change management plan requires all the employees to understand that information security is vital, regardless of the organizational department they are in, provided they are using computer systems and keeping critical and sensitive information and data.

Second, while executing a change management plan, the employees need to master specific procedures and policies and learn their role when managing them accordingly.

Third, a change management plan should change the past beliefs and culture regarding information security.

Fourth, it is necessary always to encourage information managers and handlers to continually assess and evaluate information security risks to avoid emerging risks.

Lastly, a change management plan requires a significant change in perception of information security risks to determine the various risks that are likely to emerge as a result of mismanagement and mishandling of information and data in an organization.

It is impossible to execute a change management plan without engaging all the people involved. Each person is given their part to handle and, thus, will be able to understand the areas which require change. Moreover, when developing a change management system, it is necessary to consider your organization’s culture and perhaps change potential behaviors that might result in information security risks and threats.

According to a 2016 report from IEEE, a change management program needs all line managers to be aware of the various changes occurring in an information system. This will minimize the rate at which security risks occur, and it is also an effective way to manage unexpected risks. Managers need to understand the rationale for implementing the change management program. They need to believe that the program implemented will change and minimize emerging information security risks and threats. The implementation process of the change management program will require effective training.

Information security is another critical aspect to consider in information systems and risk management. When managers enhance information assurance, they are supposed to assure information security and the management of risks related to data usage, transmission, storage and processing. Information assurance will enhance the entire implementation of a change management program in IT security and risk management by ensuring the proactive protection of confidentiality, non-repudiation, authenticity, availability and the integrity of a user’s information.

When applied at the right time by the right personnel, change management enhances the eradication of unexpected risks and threats related to information security. I support this statement because, as much as change management is important, it should be applied appropriately in the right way and by the right personnel. This specialized personnel will ensure that every employee is aware of the policies and procedures used in enhancing an effective change management program. I recommend every business implement this tactic to safeguard sensitive and vital information and data.

Studying change management will help a business’ system users be keener to prevent attacks and threats from malicious people. I would encourage companies to employ a highly skilled chief information officer (CIO) who will ensure that all employees can understand the rationale for developing and implementing change management in IT security and risk management.


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